Frequently Asked Questions
Everything you need to know about shopping with Peeperly
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return policy for most items in their original, unused condition. Please visit our returns portal to initiate a request and receive a prepaid shipping label.
Can I track my order in real-time?
Yes! Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated during the checkout process.
Are the products covered by a warranty?
Many of our products come with a manufacturer's warranty. If you receive a defective or damaged item, please contact our support team immediately so we can make it right.